The Most Frequently Asked Questions of Desperately Sleep Deprived Parents...

FAQs
First and foremost, all parents and families are welcome here. We are happy to walk with you on the path to better sleep regardless of race, faith, age, marital status, sexuality, gender identity or immigration status. We have worked with many LGBTQ parents and alternative family systems. Every family needs and deserves sleep!

Still Have Questions?

If after reviewing this page you have additional questions and prefer to speak with someone before deciding whether or how to proceed, feel free to book a discovery call.


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  • Do You Offer a Payment Plan?

    Yes! We offer a payment plan which allows you to break your purchase into four payments auto drafted every two weeks.

  • Do you offer guarantees or refunds?

    No (and yes!). Your child’s success hinges on your consistency and we have no way of knowing if you are being consistent. Parents (including us!) have been known to “cave” in hard moments, unintentionally confusing their child and sabotaging progress. As hard as that may be for you to fathom (wink, wink), we're sure you understand why we can’t offer a guarantee of your results or a refund for a lack of them. In addition, there are sometimes underlying medical issues that need to be addressed for sleep to improve. Finally, physical and cognitive development, illness, teething & travel can all interfere with the results of a plan and timeline.


    That said, our "Until You Reach Your Goals" package does guarantee that we will remain in  communication with you until you reach your goals, even if that takes us beyond your original four-week timeline. 


    Fortunately, there is a science to how sleep works (and when it isn’t working, why it isn’t) and to modifying behavior. If we understand that science and create and consistently implement a plan that reflects and honors it, your child will be successful. 


    You can hear from parents who had similar concerns and were thrilled with their results here. They are all 100% legit. You may even see someone you know! At the time of this writing, we have worked with the families of over 2,000 children. If they could get through this learning process, yours can too. 

  • Can I use my FSA / HSA to pay for sleep support?

    Many families have been able to use these funds (pre-tax dollars!) to cover the cost of support or have secured reimbursement. If you are using a HSA debit card, you can simply use the card to pay for services at checkout*. If you want to use your FSA funds follow these steps*:


    1. Contact your FSA Administrator and let them know that you would like to have services covered. You may need to complete some paperwork before purchasing. Our services may be classified under the category “Health Institute Fee” so be sure to ask about this specifically.


    2. It may help to get a ‘letter of medical necessity’ from your child's pediatrician. To do so, call their office to let them know what you’re doing and, more than likely, they will be happy to provide one.


    3. You may have to pre-pay for your services and submit a receipt for reimbursement. Just ask us for a receipt which you can then submit it to your FSA administrator.


    *Note: Every fund has its own parameters so we cannot guarantee coverage or reimbursement. Be sure to do any necessary legwork to confirm the parameters of yours before making your purchase in these ways.  

  • Will this work?

    Yes. Case closed…Just kidding. We’ll let the families we have worked with respond to this one for us. Nearly all of them come to us with, "We've already tried everything!" To put your mind at ease, we offer an "Until You Reach Yor Goals" package that allows us to stay in touch for four weeks or until you have reached your goals even when that takes longer than four weeks. It's risk free!


    Read what they have to say about working together on our testimonial page as well as on our Facebook page, Google, and Yelp


    If you're a member of the Main Line Parent Facebook community, search for us in the group (Erica Desper and/or Confident Parenting) and see for yourself how many families are sleeping better after working together. 

  • Are you comfortable working with alternative family systems and all gender or non-binary parents and children?

    Yes! We are here to support ALL parents, children and families. We have worked with many LGBTQAI+ parents and alternative family systems and welcome everyone to reach out for support. 

  • What are your sleep support options & what does it look like to work together?

    Our "consultation" only support option is a 90 minute phone or video consultation. Ahead of that meeting you will complete a detailed history form so we can learn about your child and family as well as your sleep history, challenges and goals. During the consultation we will share information so you can understand why sleep is a struggle and then collaborate to create a plan to address those "why's" in a way you feel as comfortable and confident as possible with. We email a typed summary of that plan within 48 hours and that includes an overview of your timeline as well as instructions for sleep timing, sleep routine and environment, and your approach to naps, bedtime and overnight waking.


    Our "until you reach your goals" package inlcudes the above along with four weeks of daily communication via email, within a tracking app , and by way of weekly check in phone or video calls. We can’t always reply in the moment (we are Moms too!) but do answer questions within 24 business hours as they arise, help you know what is normal and what may be a problem, help you pivot when something isn’t working, and point out and celebrate those wins that will help you keep going. It’s as close as we can come to being there with you! 


    If you purchase our "Until You Reach Your Goals" package and do not reach your stated goals withing the four week timeline we will be happy to continue to communicate via email and app at no additional cost to you until they are achieved and even if that takes us beyond the original timeline. Together at the consultation we will agree upon the goals and these goals will be confirmed in your typed plan. It's risk free!


  • If I choose to start with the consultation only, can I add the follow up support later if needed?

    Yes. You can view the add-on options for returning families. These can be added immediately after the consultation or anytime down the road, so long as we are discussing the same child. If you plan to take a slower, gentler approach, plan to discuss more than one child, or want time to look ahead to schedule changes, setbacks and more, the consultation bundled with follow up support is likely the better option. 

  • I can’t afford your one-on-one support options. Do offer any alternatives or a payment plan?

    Yes! You can view upcoming group classes here and these are a great way to at least get started on a better path. We also offer an online video class designed for children 4 months and older. 


    All payments go through Paypal who offers 6 month financing at checkout if you’d like to break up the cost of one-on-one support. Gift certificates are available in any amount if Grandma and Grandpa or perhaps some other kind soul are feeling generous! 


    We also offer a payment plan which allows you to break your purchase into four payments auto drafted every two weeks.

  • Is what my child is doing out of the ordinary? Have you seen anything like this before?!

    We get that all the time! While we don’t know the particulars of your situation, we can confidently say we’ve probably seen it before. Most families who come to us are coping with a child who needs LOTS of help to fall asleep, will only fall asleep in one particular way (feeding, rocking, standing on your head), is waking as often as every 45 minutes overnight (mine was too!), and taking naps only on someone or skipping them entirely, or taking very short ones when in the crib. That is if you can even manage a ninja like transfer to the crib at all (Spoiler alert – that often stops working as your child gets older!) 


    Many are waking bright eyed and bushy tailed way too early in the morning even if they fell asleep too late the night before (Hello? Ever heard of sleeping in kid?!). Many have reflux, GI issues, feeding issues or eczema. We've had children who are fighting sleep and crying for hours in arms or at the breast, children who throw up and children who faint. We’ve seen children who were historically excellent sleepers until they climbed out of the crib or hit a new developmental stage or traveled. We’ve worked with parents who are climbing into the crib to get their child to fall asleep there or driving their child around in the car every time they wake overnight as it seems to be the only way to get them back to sleep. 


    There really isn’t anything we haven’t seen or heard and helped families work through. We're confident the same will hold true for you and yours. And this is a judgement free zone -It doesn’t matter how you got to be where you are – You’re ready to be somewhere else and that will be our focus. 

  • What is your approach to improving sleep and supporting families through the process?

    Our approach is to educate you about the science of sleep with a focus on the common causes of frequent night waking, short naps, early rising, and a child needing lots of help to get to sleep. We want to ensure a solid foundation for healthy sleep is in place (ideal sleep timing/schedule, routine & environment) and, armed with that understanding, cover strategies that can get you from where you are now to where you want to be. And that looks different for everyone. 


    Our role, as we see it, is to walk you through several options, as well as their pros and cons, so you can decide which option is the best fit to reach your goals. Ultimately, you will be creating the plan based on the strategies we cover together. There is no one size fits all approach or solution and there is little to no value in me insisting on a strategy you can’t implement.

  • Is this sleep training?

    We prefer to use the term sleep learning. While we don’t often think of it this way, sleep is a learned skill, much like crawling and walking. We aren’t training your child to sleep per se– we are setting the scene to allow them to discover their own abilities as well as clearing any obstacles to their success and healthy sleep out of their way. 


    Additionally, we are deciding how you feel comfortable supporting them through the learning process. Is sleep training or sleep learning equivalent to crying it out? We address that below. 

  • How long will this take?

    This often translates to, “I am willing to try something for 10 minutes / 1 night / insert your fantasy timeframe here.” If we frame this process like any other learning process, you will better understand why it is hard for us to say. 


    Like learning to walk, some children catch on incredibly quickly and others take their time. It is unlikely, even for the most adaptable child, to undo months and years of habits in ten minutes or one night. Your child’s temperament and the approach you choose to take will dictate how slow or rapid progress is made. 


    Many families see results within just a few nights and others, who choose to make very gradual changes, take several weeks to get to the same place. Additionally, things such as physical and cognitive leaps, teething, and illness can all delay progress and are entirely beyond our control. Think of them as speed bumps…they may slow us down but we will still get where we are going. 


    If you are concerned about reaching your goals within our time together, we suggest purchasing our "Until You Reach Your Goals" package which allows us to communicate for four weeks or until you've reached your goals, even if that goes beyond the four week timeline. It's risk free!

  • Why did you start offering sleep support?

    You can learn more about my story here but, in short, I began offering sleep support after my own 15 month long journey with severe sleep deprivation. 


    My adorable and ginormous son was sleeping in my bed and nursing on demand (and boy was he demanding, lol) and I was patiently (much like a slow low functioning zombie) awaiting the time when he would not need that so much and start sleeping better. 


    Dr. Sears told me that would be around the year mark so I obliged. (If I ever see Dr. Sears in the flesh, he better be ready to put up his dukes.) Instead he began waking even more often than he had before and staying awake overnight for hours at a stretch. And there was a lot of crying…mostly mine! 


    The good news is that we were able to address our sleep struggles and that experience led me to my calling – helping other families do the same - and growing a team of like-minded consultants so every family has access to support when they need it. 

  • Tell me about your background/credentials/experience?

    You can learn more about Erica's training and experience at the bottom of the About page and see where we’ve been featured on the News page. 


    In 2020 we were happy to grow and welcome to the Confident Parenting family Bernadette Samuels and Amelia Kinsolving,  Oh Crap certified potty training consultants and sleep consultants. They each bring with them years of experience in the child care industry and have trained and mentored extensively with Erica to ensure that every family receives the same support experience. Their desire to continue to help parents navigate common parenting challenges, in comfortable and customized ways, made them a perfect addition to my own mission in supporting families. 


    At the time of this writing, we have been working with families for 10 years and have supported the families of over 1,300 babies and children. 

  • I have already read and tried everything, and nothing works/works consistently/sticks. Why would working with you be any different?

    Nearly every family says this and yet, it always goes better together! No, there is nothing magical that we offer that isn’t out there somewhere. The “magic” is in how we boil down all the available (and often conflicting) information, filter out what won’t work for your family and child, and avoid the common pitfalls that prevent parents from making progress on their own. 


    The other big difference is that you can’t ask a book a question. So, when things don’t play out the way they “should”, what then? Additionally we can use any remaining time to look ahead and prepare for the common life events that trigger setbacks. 

  • Do you subscribe to a specific method?

    We subscribe to the method that can get you from where you are now to where you want to be. And to the method you can implement consistently until your child catches on.


    There is no one method that would fit that bill for every family. We offer several options and variations of those options and you decide which is the right one. 


    You also get to decide our timeline – are we making one big sweeping change for a faster process or tackling the issues (bedtime, overnight waking, naps) in several stages over a longer period? Slower isn’t always gentler but there is also little value in being too ambitious if you can’t see it through. These are the things we will evaluate at length together. 

  • My baby is under 6 months and I’ve read that sleep training is inappropriate under that age. Is he/she too young for your techniques?

    Many experts recommend waiting until 6 months or older for formal sleep learning. That recommendation is based on the fact that the capacity to self soothe emerges between 4-6 months of age. So, when we need to make a blanket statement that would apply to every baby, waiting until 6 months would be it. 


    That being said, we have used our techniques with many, many 4 and 5 month old babies with great success. Most are ready and capable. Additionally, there is much we can work on that isn’t formal sleep learning using behavioral methods. The foundations for healthy sleep (timing, routine, environment) and loosening sleep associations can be tackled at any age and often bring great improvement. 


    So, if your situation feels sustainable and you want to wait for that 6 month mark, go for it. But if you’re ready to pull your hair out and resenting that baby, let’s make a change. 

  • My child is not a baby. Do you work with toddlers/preschoolers/older children?

    Yes. We work with newborns through age 5 and, depending on the scenario, older children as well. The majority of our clients have children between 3 months and 3 years of age. 

  • Does addressing sleep issues mean I have to night wean?

    That depends. Our goal is to help you reach your goals so if it is your preference to maintain one or more overnight feeds, we can certainly build that into our plan. 


    At a certain age though (generally 8/9 months and older) this pick and choose approach can cause confusion for a child and, when it does, it is best to reduce and eliminate night feeds altogether or offer them in a way that eliminates any potential confusion. 


    We will cover all available options and the decision will be yours. This is your baby and you are the expert. 

  • Does addressing sleep issues mean I need to stop breastfeeding altogether?

    No! We can maintain your nursing relationship while reducing or eliminating night feeds (depending on your goals) and improving sleep patterns. Erica is a Certified Lactation Counselor and both Erica and Bernadette nursed their babies until they weaned themselves. Amelia and her toddler are still going strong! We understand your concerns as well as how to protect your supply and nursing relationship. 

  • I want to continue bed sharing/room sharing. Can we still address our sleep issues?

    Yes (probably). If your goal is to continue sharing a room or a bed, we will create a plan around that. However, some children will not be able to sleep better overnight until they are in their own space. If that holds true for your child, we would need to reevaluate or celebrate whatever progress we were able to make in the shared space. Every child is different, and it is hard to know in advance how this will play out for your child. 

  • Will my baby have to cry it out? Will they have to cry at all? Can sleep learning and attachment parenting coexist?

    You can hear our thoughts on this here and here. Your child has preferences and expectations surrounding sleep likely based on months or years of history and reinforcement. Any change we make, even if it is small, gentle, and supported will not fit those preferences and expectations. Hence, your child will find a way to tell you, “This feels new and hard and different and I don’t like it!” That is typically communicated via fussing and crying. 


    Our goal is not to prevent that communication. Rather it is to decide how you feel comfortable supporting them through the learning process and responding, “I know. I know this is new and it is harder than what we usually do. But it is what we’re doing now and I’m here to help.” 


    We don’t promise a no cry process as change is hard. We do promise your child will not have to cry alone without a response and perhaps without you ever leaving the room. 

  • Will we address naps as well as nights?

    Yes. We take a very holistic approach to improving sleep. Day and night sleep are very closely tied together so we cannot improve one without addressing the other. We will look at the timing of sleep, the routines preceding sleep, the sleep environment, the bedtime process, your overnight responses, and the nap process as well as nap length. 

  • Can/should my child be present when we meet?

    That is up to you. While we love to meet each child, you may find your attention is very divided and you may not get as much as you’d like out of the consultation. Many parents choose to meet when their child is asleep or when someone else can watch them. If that isn’t an option, that’s okay too. we type up the main points we discuss and the instructions needed to implement your plan so no worries if you miss or forget something. 

  • How soon can we meet? How soon after our meeting can we start implementing our plan?

    Availability varies but, in general, we can get you in within about one to two weeks and often sooner. Once we receive your payment, you will receive a scheduling link and can choose the next available time that works for you. Once we have the consultation, you can begin right away. 


    Most families prefer to wait until they receive the typed summary of the plan we create together, which you will receive within 24-48 hours of our meeting. Some families want to create a plan now but hold off on diving in until a future date (such as after an upcoming holiday or trip). That is also fine and, if that is your plan, we will wait to start the clock on the four weeks of follow up support. 

  • We both work out of the home. Do you offer evening or weekend consultations?

    Yes. These spots are more limited and more popular than daytime spots so often book farther in advance. Availability varies but generally we can get you in within 1-2 weeks for an evening or weekend spot. 

  • Can my partner and/or my child’s caregiver be included in the consultation?

    Absolutely. Ideally anyone who handles your child’s sleep would be present to create the plan. If your partner is not involved in the sleep process but you want them to be, the same would apply. Anyone who can’t be present can view a recording of the consultation (be sure to select Zoom when you book and let us know you want the session recorded) and get caught up on the plan by way of the summary we send to you and can also be included on the follow up calls and emails.  

  • Do families meet their goals within the 4 weeks included in the consultation with follow up support?

    In most cases, yes. For many families it is more time than they need to reach their goals and we use the remaining time to look ahead to impending schedule changes and how to handle setbacks such as teething, illness, etc. 


    The families who do not wrap up in the allotted time are usually those who choose to make sleep changes super gradually, a process which takes longer than average timelines. In that case, families can choose to continue with the plan on their own or to add on as needed using these options. 

  • If we need additional support down the road, will we need to start over with a new consultation?

    If you are returning to discuss the same child (recurring issues or new ones), no. You can use these smaller options for returning families to reconnect. 


    If you are returning to discuss a new child, yes, you would purchase a new consultation or package for that child. 

  • I want to address sleep for two children of varied ages or twins. Do I need to make two separate purchases?

    Yes. To address two children of mixed ages, you will need to purchase the consultation with follow up support as well as the add on for a second child. We are not currently requiring the add-on fee for twins.

  • My child is in daycare. Can we still address our issues?

    Yes. We can create a plan to mainly address home sleep and make progress there. However, day and night sleep are closely tied together so we will likely need to collaborate with daycare to make sleep as ideal as possible. When we can’t, it may be fine, or it may mean sleep is better but not perfect. Most of the daycare facilities we have worked with are open to suggestions and happy to help. 

  • What is your success rate? What if this doesn’t work?

    The only time this “doesn’t work” is when there is an underlying medical issue or, much more common, when parents intentionally or unknowingly confuse their child. If we could subtract those instances, I could confidently say 100%! Even in the case of an underlying medical issue, once that is addressed, sleep will improve. 


    Sadly, a small percentage of parents find they can’t be consistent with the plan they created or any alternative. These families are welcome to return when the time is right, and, at that time, we can revisit the options and implement a plan with better results. 

  • I’m sure your techniques work with other children, but you’ve never met my child! They are SO strong willed. What if I have the only child that can’t learn to sleep?! Have you worked with high need children and do you have special techniques for working with them?

    No, we’ve never met your child. But I have met mine and he has the strongest will I’ve ever encountered. (Lucky me.) Over the years we've also supported many parents of higher need and/or strong willed children. Just as surely as your tenacious little one can learn to walk or adapt to a babysitter or new sibling, they can learn to sleep in a new way. We just need to create and implement a plan that factors in their levels of intelligence and persistence and allows for zero confusion. We actually find that strong willed children, while they give you a hard start, respond very quickly when we work together. 

  • My child has reflux/eczema/food intolerances/other underlying medical issues. Can we still address our sleep issues?

    Yes. However, we will need to clear your goals and our plan with the pediatrician/specialist and you will need to consider whether you will be able to implement the plan consistently if your child isn’t 100% comfortable. If an underlying medical issue is not yet well controlled, we may not be able to reach all of your goals until it is. In most cases, there is much we can work on and toward in the meantime. 

  • My child is wearing a helmet or other device. Can we still tackle our sleep issues?

    Yes. We have worked with children who wear helmets or braces 24 hours a day. They can get through the learning process like any other child. We do need to be on top of when these items need to be adjusted however to ensure they are as comfortable as possible. 

  • My child is teething or sick. Can we still work together? What if they get a tooth or illness while we are working together?

    Yes. While it is not ideal to introduce change while your child is coping with teething or illness, we need to weigh that against the reality that windows of opportunity without these challenges can be few and far between. 


    So, if you see a window in the near future, wait for it. If not, let’s dive in and get your child as comfortable as possible throughout the process. 


    If a tooth or illness pops up after we dive in, we will troubleshoot ways to maintain progress that has already been made but without pushing for additional changes or progress until they are feeling better. 

  • We are moving/traveling/introducing a new caregiver/returning to work soon. Can we still work together?

    It depends. I would not implement a plan you will need to move to the back burner a week later when you travel or return to work. It won’t be fun or feel fair to anyone to start and stop and start again. 


    Often however we can troubleshoot ways to keep things consistent through those changes. Or we can meet now to create a plan you will wait to implement a bit down the road. Often there are smaller elements to the plan we can be working on or toward in the meantime. 

  • I want to tackle our sleep issues, but my partner does not. Can we still work together?

    This is a tough one. When a parent is not ready for change for whatever reason, the tendency is to unintentionally, or sometimes intentionally, sabotage the process. This will cause confusion for your child and stress between parents. 


    Our goal would be to find an approach that both parents feel comfortable with and can agree to implement. 

  • If I wait long enough, will my child start sleeping better without intervention?

    It depends on who you ask but you are here asking us, so we'll give you our answer…it’s unlikely. Yes it is entirely within the realm of possibility but that is different than the realm of probability. Many parents who take the wait-it-out approach suffer through sleep deprivation for many years before their child naturally begins sleeping more soundly or independently. And many more are still waiting. 


    Sleep is a learned skill and most sleep issues go unresolved and/or continue to deteriorate until that skill is mastered. Together we can create a road map to get your family to your happy sleep destination! 


    If you feel ready to get started now, follow these instructions for new families. If you have additional questions and prefer to speak before deciding whether or how to proceed, feel free to book a discovery call. We look forward to helping you and your family get more sleep! 

Still Have Questions?

If after reviewing this page you have additional questions and prefer to speak with someone before deciding whether or how to proceed, feel free to book a discovery call.


Ready for a Custom Sleep Support Plan that Works?

If you're ready to move forward, click the button below to view our Sleep Support Packages.

View Our Sleep Solutions
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